Library
Resources
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"Language Barrier" an article in Pediatrics (April '06)
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"No Community Left Behind”: Health Information Technology as a Tool for Consumer-Focused Health Promotion, Quality Enhancement and Disparity Elimination in Underserved Communities
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"Race, Ethnicity, and Language of Patients: Hospital Practices Regarding Collection of Information to Address Disparities in Health Care" (Feb. '06)
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4th Circuit Affirms Dismissal of ProEnglish v. Bush (May '03)
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51-State Survey of Assessment of State Laws, Regulations and Practices Affecting the Collection and Reporting of Racial and Ethnic Data by Health Insurers and Managed Care Plans
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A Family Physician's Practical Guide to Culturally Competent Care (May '06)
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A Guide to Incorporating Cultural Competency into Health Professionals' Education and Training (Mar. '06)
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A National Code of Ethics for Interpreters in Health Care (Aug '04)
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AB 801 (2003) -- Cultural and Linguistic Competency of Physicians Act
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ACP: Most Internists Provide Language Services - Arabic
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ACP: Most Internists Provide Language Services - Armenian
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ACP: Most Internists Provide Language Services - Chinese
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ACP: Most Internists Provide Language Services - Farsi
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ACP: Most Internists Provide Language Services - French
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ACP: Most Internists Provide Language Services - Greek
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ACP: Most Internists Provide Language Services - Haitian Creole
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ACP: Most Internists Provide Language Services - Italian
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ACP: Most Internists Provide Language Services - Korean
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ACP: Most Internists Provide Language Services - Polish
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ACP: Most Internists Provide Language Services - Portuguese
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ACP: Most Internists Provide Language Services - Russian
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ACP: Most Internists Provide Language Services - Spanish
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ACP: Most Internists Provide Language Services - Tagalog
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ACP: Most Internists Provide Language Services - Vietnamese
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Addressing Language Access Toolkit (May '06)
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Addressing Language Barriers in Health Care: What's At Stake? (April '07)
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Adult Literacy Education in Immigrant Communities: Identifying Policy and Program Priorities for Helping Newcomers Learn English (April '07)
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Affordable Language Services: Implications for Health Care Organizations (April '07)
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Agarwal presentation - Language Access in Pharmacies: Advocacy in New York State
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Agreements Ensure Language Services for Limited English Students and Parents (July '02)
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Alabama: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Alaska: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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American College of Physicians Survey on Language Services for Patients with Limited English Proficiency (April '07)
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American College of Physicians: Most Internists Provide Language Services (April '07)
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American Hospital Association: Improving Hospital Care for Minorities
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American Hospital Association: Improving Hospital Care for Minorities
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American Hospital Association: Letter to President Obama on Health Reform
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American Hospital Association: Letter to President Obama on Health Reform
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Analysis of DHHS OCR LEP Guidance (Sept. '00)
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Analysis: Hospitals Lack Language Plans (UPI, Oct. '06)
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April 2008 Webinar "Language of Drugs" audio and web conference recording
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Arizona: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Arkansas: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Article: Enforcing Language Access Rights: Trends and Strategies (Oct. '04)
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Article: Pay Now Or Pay Later: Providing Interpreter Services In Health Care (Apr. '05)
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Better Communication, Better Care: Provider Tools to Care for Diverse Populations (Sept. '04)
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Bilingual Website: Your Disease Risk/Cuidar de su Salud (May '05)
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Breaking hospital language barriers. Interpreters help patients, doctors discuss health care. (Chicago Tribune, Oct. '07)
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Bridging the Language Gap. Some hospitals make non-English-speaking patients feel right at home. (U.S. News, July 2006)
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Building Bridges: Increasing Language Access for the Asian Pacific American Community of New York City (May '06)
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Bush pitches Medicare plan to seniors of all languages (Apr. '06)
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Cajina presentation - Improving health literacy outcomes and medication safety for Limited English Proficient patients
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California Bill - AB 1195 (Feb. '06)
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California Bill - AB 800 (Feb. '06)
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California Health Plans and Language Access (Nov. '01)
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California HMOs to lead nation in medical interpreters (Mar. '06)
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California releases HMO Report Card (Oct '01)
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California Report Card for 2004: Focus on Children in Immigrant Families (May '04)
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California Standards for Healthcare Interpreters: Ethical Principles, Protocols, and Guidance on Roles & Intervention (March '04)
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California: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Call for Presentations: Fifth National Conference on Quality Health Care for Culturally Diverse Populations (Feb. '06)
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Census Bureau Issues New Report (Oct. 2003) on Language Proficiency (Jan. '04)
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Checklist for Developing a Limited English Proficiency (LEP) Plan (from the National Association of State Workforce Agencies (Jan. '04)
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Clinton Issues Executive Order on Limited English Proficiency (Aug. '00)
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Colorado: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Comments on OMB's Request for Information on Executive Order 13166 (LEP Guidance) (Jan. '02)
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Commission on health care interpreters and translators -- HB 1350 (March '04)
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Conference: Quality Health Care for Culturally Diverse Populations (Oct. '06)
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Congressional Briefing: Changes in State LEP Populations from 2000-2003
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Congressional Briefing: Federal Laws and Policies to Ensure to Health Care Services for People with Limited English Proficiency (Dec. '04)
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Congressional Briefing: Glossary of Terms
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Congressional Briefing: Source List
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Congressional Briefing: Speaker Bios
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Congressional Briefing: The Growing Need for Language Services
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Conn. Law Requires Reimbursement of Interpreters in Medicaid (July '07)
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Connecticut: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Council on Social Work Education: Social Work Education Principles and Recommendations for Health Care Reform
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Coverage of Interpreter and Translation Services for Fee-for-Service Medicaid Recipients Progress Report
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Creating More Equity in Health: A Comprehensive Approach to Health Reform
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Critical Civil Rights Victory for LEP Beneficiaries in New York (Jan '00)
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Critical Civil Rights Victory for LEP Beneficiaries in New York (Jan. '00)
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CT Law Requires Reimbursement of Interpreters in Medicaid (July '07)
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Cultural Competency Education Requirements
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Culturally and Linguistically Appropriate Health Care Services for Virginians Resource Guide
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Culturally and Linguistically Appropriate Health Care Services for Virginians Resource Guide
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DC: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Dear State Medicaid Director Letter re Medicaid/SCHIP reimbursement for language services (Aug. '00)
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Delaware: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Demand surges for translators at medical facilities (USA Today, July '06)
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Department of Justice Final LEP Guidance (June '02)
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Department of Justice Policy Guidance Document: Enforcement of Title VI of the Civil Rights Act of 1964 (Aug. '00)
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Dept of Justice publishes revised LEP Guidance. (Federal Register notice) (Jan. '02)
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Disparities Toolkit for Collecting Patient Race, Ethnicity, and Primary Language Data (HRET, Jan. '08)
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Disparities Toolkit for Collecting Patient Race, Ethnicity, and Primary Language Data. (Jan. '08)
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Doctoring Across the Language Divide (Health Affairs, May/June '06)
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Doctoring Across the Language Divide (May '06)
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DOJ Letter w/ Additional Clarification on LEP Guidances (July '02)
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DOJ Letter w/ Additional Clarification on LEP Guidances (July '02)
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DOJ Memorandum on Executive Order 13166 (Nov. '02)
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DOJ Memorandum on Improving Access to Services for Persons with Limited English Proficiency (July '02)
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DOJ Memorandum on LEP guidance (Dec. '02)
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Emergency Room Interpreter Law -- information and resources (Feb. '04)
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Ensuring Linguistic Access in Health Care Settings: Legal Rights & Responsibilities (Aug. '03)
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Ensuring Linguistic Access in Health Care Settings: Legal Rights and Responsibilties (Aug '03)
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Estimates for the Cost of Interpretation Services for Connecticut Medicaid Recipients (Sept. '06)
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Expert tapped to reduce hospital visits by county’s uninsured residents (Sept. '05)
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Family PACT Linguistic and Cultural Competency Toolkit
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Federal Laws and Policies to Ensure Access to Health Care Services for People with Limited English Proficiency (May '03)
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Final Comments on OCR's LEP Guidance (Dec. '03)
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Final Report of the Latino Health Task Force (Oct. '04)
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Florida: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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from www.lep.gov: Language Assistance Planning and Self-Assessment Tool
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Full Report - Hospital Language Services for Patients with Limited English Proficiency: Results from a National Survey (Oct. '06)
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Full Report: Providing Language Interpretation Services in Health Care Settings (2002)
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General Laws sec 23-17-54 -- Provision of Interpreter Services (Feb. '04)
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Georgia: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Getting Started ... and Moving On ... Planning, Implementing & Evaluating Cultural and Linguistic Competency for Comprehensive Mental Health Services for Children and Families: Implications for Systems of Care (2003)
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Guide to Interpreter Positioning in Health Care Settings (Feb. '04)
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Hawaii: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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HCFA Letter on Limited English Proficiency (Federal matching funds are available for ... oral and written translation ....) (Sept. '00)
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Health care for many immigrants would be lost in translation if not for the emerging presence of medical interpreters (South Florida Sun-Sentinel, Aug. '06)
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Health Care Interpreters Statutes (March '04)
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Health Care Interpreters: Are They Mandatory Reporters of Child Abuse? (Dec. '03)
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Health Disparities and Individuals with Disabilities Sign On Letter
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Healthfinder.gov
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Healthy Roads Media
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Hennepin County LEP Plan (Oct. '04)
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Hennepin County LEP Policy (Oct. '04)
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HHS LEP Guidance (Aug. '03)
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HHS Policy Guidance on the Prohibition Against National Origin Discrimination As It Affects Persons With Limited English Proficiency (Aug. '00)
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HHS republishes for comment policy guidance on Title VI's prohibition against national origin discrimination as it affects LEP persons. (Feb. '02)
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HHS Secretary Thompson Announces the Creation of a Bilingual Helpline (Mar. '03)
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High Court Bars English-Only Suits (April '01)
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High-tech video language-interpretation service ready to roll (Jan. '06)
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HIPAA and Language Services in Health Care (March '05)
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How Can States Get Federal Funds to Help Pay for Language Services for Medicaid and SCHIP Enrollees? (May '07)
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HRET Issue Brief: Collecting Race, Ethnicity, and Primary Language Data (Feb. '06)
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HRET Toolkit for Collecting Race, Ethnicity and Primary Language Information from Patients (Feb. '06)
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Idaho: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Illinois: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Improving Language Access in California Hospitals (Dec. '07)
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Improving Quality and Achieving Equity: A Guide for Hospital Leaders
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Indiana: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Insitute of Medicine Report: Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care (Sept '02)
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Interpreter Certification Programs in the U.S. Where Are We Headed? (Jan. '07)
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Interpreting more than symptoms. Bilingual Specialists Help Ensure Proper Care (Mar. '06)
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Iowa: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Issue Brief - Patients with Limited English Proficiency: Results from a National Survey (Oct. '06)
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Issue Brief - Patients with Limited English Proficiency: Results from a National Survey (Oct. '06)
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Joint Commission Report: National Strategies Needed to Better Serve Increasingly Diverse Patient Population in American Hospitals (April '07)
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Joint Commission Report: National Strategies Needed to Better Serve Increasingly Diverse Patient Population in American Hospitals (April '07)
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Kaiser Foundation Issue Brief on Language Access (Aug. '03)
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Kansas: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Kentucky: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Know Your Rights to Hospital Financial Assistance (NY Immigration Coalition)
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Know Your Rights Under New York State's Language Assistance Law (New York Immigration Coalition)
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La cobertura periodística de temas de salud 2006 - 2007 (Jan '07)
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Language a Widening Barrier to Health Care (HealthDay, July '06)
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Language Access Bill (2006)
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Language Access in Health Care Statement of Principles (June '07)
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Language Access in Health Care Statement of Principles: Explanatory Guide (Oct. '06)
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Language Access in Health Care Statement of Principles: Explanatory Guide (Oct. '06, rev'd Nov. '07)
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Language Access in Health Care Statement of Principles: Explanatory Guide (Oct. '06, rev'd Nov. '07)
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Language Access Solutions for OB/GYN Medical Practices. Executive Summary. (Jan. '07)
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Language Access: Understanding the Barriers and Challenges in Primary Care Settings. Perspectives from the Field. (June '08)
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Language Access: Understanding the Barriers and Challenges in Primary Care Settings. Perspectives from the Field. (June '08)
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Language as a Barrier to Health Care for NYC Children in Immigrant Families (June '06)
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Language as a Barrier to Health Care for NYC Children in Immigrant Families (May '06)
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Language Barriers at the Drugstore (Feb. '08)
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Language barriers plague hospitals (USA Today, July '06)
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Language Barriers Pose a Risk for California HMO Enrollees (May '06)
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Language Is Big Concern At Hospitals: Columbus Facilities Working To Improve Interpreter Services (Columbus Dispatch, Oct. '06)
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Language Proficiency and Adverse Events in U.S. Hospitals: A Pilot Study
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Language Services Action Kit: Interpreter Services in Health Care Settings for People with Limited English Proficiency (NHeLP and The Access Project (rev'd Feb. 04)
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Language Services Action Kit: Interpreter Services in Health Care Settings for People with Limited English Proficiency (NHeLP and The Access Project, Feb '04)
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Language Services Action Kit: Interpreter Services in Health Care Settings for People with Limited English Proficiency (rev'd Feb. 04)
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Language Services for Patients with Limited English Proficiency: Results of a National Survey of Internal Medicine Physicians (April '07)
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Language Services Resource Guide for Health Care Providers (Oct. '06)
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Language Services Resource Guide for Health Care Providers (Oct. '06)
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Language Services Resource Guide for Health Care Providers (Oct. '06)
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Languages pose barrier to drug plan. Outreach efforts are under way to help patients grasp - and comply with - the new coverage under Medicare. (Apr. '06)
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lep.gov: valuable website for LEP resources
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Letter From CMS Confirming Hospitals Won't Be Required to Collect Patient-Specific Immigration Data To Be Eligible for the Section 1011 MMA Funds (Oct. '04)
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Letter from OCR to NC Dept. of Medical Assistance re: Title VI compliance (Aug. '02)
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Letter to Tom Perez of OCR Regarding Guidance on LEP Issues in Health Care (Nov. '99)
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Limited English Proficient Enrollee Access to Health Plan Grievance Systems (Jan 05)
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Louisiana: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Maine: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Martinez Presentation: Advocating for Cultural and Linguistic Access: Policy Issues
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Maryland Dept. of Health and Mental Hygiene: Policy on Equal Access to DHMH Services by Individuals with Limited English Proficiency (LEP) (Mar. '08)
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Maryland: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Massachusetts Emergency Room Interpreter Bill Signed into Law (April 26, 2000)
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Massachusetts Regulations on Language Services
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Massachusetts: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Materials from Congressional Briefing: Quality of Care and Patient Centered Communication for Limited English Proficient Individuals - Agenda (Dec. '04)
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May 2007 Webinar "Show Me the Money" audio and web conference recording
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May 2007 Webinar "Show Me the Money" PowerPoint slides
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Measuring Cultural Competence in Health Care: Recommendations for National Standards and An Outcomes-Focused Research Agenda (Sept. '99)
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Medicaid and SCHIP Reimbursement Models for Language Services: 2007 Update (May '07)
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Medicaid and SCHIP Reimbursement Models for Language Services: 2007 Update (May '07)
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Medicaid and SCHIP Reimbursement Models for Language Services: 2007 Update (May '07)
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Medicaid and SCHIP Reimbursement Models for Language Services: 2007 Update (May '07)
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Medicaid Interpreter Services Pilot: Report on Program Effectiveness and Feasibility of Statewide Expansion (Jan. 2007)
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Medicaid Payments for Medical Interpretation: How is Medical Interpreter Competency Addressed? (Apr. '07)
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Medical and dental organizations lobby HHS to put a moratorium on OCR's LEP Guidance. (March '01)
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Medical Interpretation Fact Sheet (Apr. '07)
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Medical Interpretation Issue Briefs (May '07)
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Medical Interpretation Issue Briefs (May '07)
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Medical Interpreting Standards of Practice (Dec. '07)
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Medicare Prescription Drug Plans Fail Limited English Proficient Beneficiaries (Feb. '07)
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Medicare Prescription Drug Plans Fail Limited English Proficient Beneficiaries (Feb. '07)
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Medicare Prescription Drug Plans Fail Limited English Proficient Beneficiaries (Feb. '07)
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Michigan: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Minnesota: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Mississippi: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Missouri Hospital Association -- Website for Translated Materials (March '05)
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Missouri: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Modern Language Association
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Montana: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Monterey Park, CA Language Access Ordinance (April '04)
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Multilingual Emergency Phrasebooks from the British Red Cross (Feb. '04)
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Murillo Handout: Designing the Field-test Instrument
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Murillo Presentation: Translations That Work: Strategies for Translating Language
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NAPH: "Race, Ethnicity, and Language of Patients: Hospital Practices Regarding Collection of Information to Address Disparities in Health Care" (Feb. '06)
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National Association of Public Hospitals and Health Systems Research Brief: Public Hospitals Focus on Reducing Health Care Disparities
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National Coalition Aims at Certification for Health Care Interpreters (May '08)
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National Coalition Surges Ahead With National Healthcare Interpreter Certification (Jan. '09)
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National Council of Urban Indian Health: Health Care Reform General Policy Statement
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National Council on Interpreting in Health Care Working Paper Series (March '04)
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National Organizations Comment on the Senate Finance Committee's Health Care Coverage Options Paper
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National Public Health and Hospital Institute: Assuring Healthcare Equity: A Healthcare Equity Blueprint
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National Standards of Practice for Interpreters in Health Care (National Council on Interpreting in Health Care, Sept. '05)
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NCQA's Recognizing Innovation in Multicultural Health Care Award Program (April '07)
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Nebraska: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Need An Interpreter? California Medical Association Brochure (Jan. '04)
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Nevada: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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New Hampshire: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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New Jersey: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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New Mexico: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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New York Proposed S. 3686-A (Senator Sabini)
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New York State Conference on Increasing Language Access to Healthcare: Toward Effective State and National Policies (Feb. '08)
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New York: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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News Release: State Creates Patient Protection to Overcome Hospital Communication Barriers (Sept. '06)
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NHeLP and 26 Organizations Submit Comments on CMS Part D Notices Regarding Language Access (April '06)
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NHeLP Applauds Announcement of Health Disparities Legislation (Oct. '03)
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NHeLP Comments on Proposed CA LEP Regulations (March '06)
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NHeLP Comments on Proposed Documentation of Citizenship Status for Emergency Health Services Furnished to Undocumented Aliens (Aug '04)
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NHeLP comments on Title VI's prohibition against national origin discrimination against LEP persons (Feb. '02)
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NHeLP final comments to HHS' Office for Civil Rights on Limited English Proficiency (LEP) guidance. (April 2, 2002)
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NHeLP Issue Brief - Language Services in Pharmacies: What is Required?
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NHeLP Letter to CMS Supporting Interpreter Services (Jan. '03)
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NHeLP's Comments on the Office for Civil Rights' LEP Guidance (Oct. '00)
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NHeLP's comments on Title VI's prohibition against national origin discrimination as it affects LEP persons (Feb. '02)
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NHeLP's Comments to HCFA on BBA Proposed Rules on Medicaid Managed Care - Cultural Competency Provisions (Nov. '98)
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NHeLP's Comments to HCFA on BBA Proposed Rules on Medicaid Managed Care - Reproductive Health Provisions (Nov. '98)
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NHeLP's OCR Decision Docket (Mar. '06)
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NHeLP's OCR Docket (Aug. '05)
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NHeLP's OCR Docket (Mar. '04)
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North Carolina: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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North Dakota: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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November 2007 Webinar "Language Access" audio and web conference recording
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NYLPI Discrimination Complaint against New York Pharmacies
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Office for Civil Rights' Policy Guidance on Limited English Proficient Persons (Jan. '01)
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Office of Minority Health (HHS) final standards for Culturally and Linguistically Appropriate Services in Health Care (Dec. '00)
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Ohio: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Oklahoma: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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OMB Report to Congress. Assessment of the Total Benefits and Costs of Implementing Executive Order No. 13166: Improving Access to Services for LEP Persons. (Mar. '02)
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On-Line Spanish-English Medical Dictionary (from the California-Mexico Health Initiative & California Office of Binational Border Health)
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Oregon: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Overcoming Language Barriers in Health Care: Costs and Benefits of Interpreter Services (May '04)
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Patient Satisfaction with Different Interpreting Methods: A Randomized Controlled Trial (Feb. '08)
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Paying for Language Services in Medicare: Preliminary Options & Recommendations (Oct. '06)
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Pediatricians' Use of Language Services for Families With Limited English Proficiency (April '07)
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Pennsylvania: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Perspective: Language Barriers to Health Care in the United States (NEJM, July '06)
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Phoenix Memorial Hospital Signs Resolution Agreement with HHS' Office for Civil Rights (Sept. '02)
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Plan for Client Services for Persons with Limited English Proficiency and Sensory Impairment (May '04)
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Planning Culturally and Linguistically Appropriate Services: A Guide for Managed Care Plan from the U.S. Department of Health & Human Services
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Policy Statement on Equity for People and Communities of Color
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Policy Update: New York State Department of Health Proposed Hospital Regulations (Oct. '05)
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Policy Update: New York State Department of Health Requires Hospitals to Provide Language Assistance Services for Limited-English-Proficient Patients and Hearing and Vision Impaired New Yorkers (Sept. '06)
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Presentations on the issue of language access in health care from The Language Access Advocacy Project (LAAP) (April '05)
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Principles for Health Reform and Language Access
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Priorities for Health Care Reform that Promote Health Equity for Asian Americans & Native Hawaiians and Pacific Islanders
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Project Announcement
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Promising Practices for Patient-Centered Communication with Vulnerable Populations: Examples from Eight Hospitals (Aug. '06)
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Providing Health Care to Limited English Proficient (LEP) Patients: A Manual of Promising Practices (California Primary Care Association Report, Feb. 2004)
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Providing High-Quality Care for Limited English Proficient Patients: The Importance of Language Concordance and Interpreter Use (Feb. '08)
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Providing Language Interpretation Services in Health Care Settings: Examples from the Field (May '02)
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Providing Language Interpretation Services in Health Care Settings: Examples from the Field (May 2002)
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Providing Language Services in Small Health Care Provider Settings: Examples from the Field (April '05)
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Providing Language Services in Small Health Care Provider Settings: Examples from the Field (April '05)
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Providing Language Services in State and Local Health-Related Benefits Offices: Examples From the Field (Jan. '07)
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Providing Oral Linguistic Services: A Guide for Managed Care Plans from the U.S. Department of Health & Human Services
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Publication: What a Difference an Interpreter Can Make. (April '02)
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Q & A on Interpreter Services (May '00)
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Q & A: Interpreters for Home Health Care (July '03)
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Q & A: Interpreters for Home Health Care (June 2003)
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Q and A on HHS' Revised LEP Guidance (Aug. '03)
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Race, Ethnicity and Primary Language Data Collection: Who Collects What and What Do They Do With It? (Jan. '04)
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Racial, Ethnic, and Primary Language Data Collection in the Health Care System: An Assessment of Federal Policies and Practices (Oct. '01)
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Raising Women's Voices: A Women’s Vision for Quality, Affordable Health Care for All
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Reduce liability risk when treating non-English speaking patients. Make sure you comply with antidiscrimination laws to avert legal problems. (Medical Economics, April '08)
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Resolution Agreement between the New York Attorney General and Faxton St. Luke's Health Care (April '04)
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Resolution Agreement between the New York Attorney General and Faxton St. Luke's Health Care (April '04)
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Resolution Agreement between the New York Attorney General and St. Elizabeth Medical Center (April '04)
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Resolution Agreement between the New York Attorney General and St. Elizabeth Medical Center (April '04)
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Resolution Agreement between the Office for Civil Rights (HHS) and Maine Medical Center (Jan. '01)
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Revised NC Voluntary Compliance Agreement (Oct '04)
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Revised Resource Manual on Immigrant Access to Health Benefits (Aug '02)
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Reyes v. Thompson Agreement of Settlement and Consent Order (1991)
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Rhode Island: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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S. 1833/H.R. 3459: The Healthcare Equality and Accountability Access Act of 2003 (Oct. '03)
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S.2091: Closing the Health Care Gap Act of 2004
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S.B. 376 (2005)
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SAFETY NET HEALTH SYSTEMS: An Essential Partner in Reducing Health Care Disparities
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SB 2342, Reimbursement for language services for Medicaid enrollee (Feb. 04)
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Seeking Solutions: State Approaches to Covering Medical Interpreter Services in Medicaid and SCHIP Programs (Apr. '07)
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Senate Resolution No. 22 (2004)
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Services Available for Immigrant and LEP victims of Hurricane Katrina (English)
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Services Available for Immigrant and LEP victims of Hurricane Katrina (Spanish)
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Serving Patients with Limited English Proficiency: Results of a Community Health Center Survey (June '08)
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Serving Patients with Limited English Proficiency: Results of a Community Health Center Survey (June '08)
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Side-by-Side Comparison of HHS Aug. 2000/Feb. 2002 LEP Guidance to DOJ June 2002 and HHS Aug. 2003 Guidance (Sept. '03)
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South Carolina: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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South Dakota: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Spanish interpreters in high demand at hospitals, clinics. Need for other languages in medical settings also growing. (CNN.com, July '06)
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Speaking Their Language: Problems with Medical Translation (New America Media, Aug. '06)
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Speaking Together: National Language Services Network
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St. Vincents' Agreement with Attorney General re Language Assistance (Aug. '06)
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Standards of Practice for Interpreters: An Environmental Scan (June '04)
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State of California's Proposed LEP Regulations (Dec. '05)
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Straight Talk: Model Hospital Policies and Procedures on Language Access (Aug. '05)
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Strengthening Communication Capacity: California’s OB/GYNs Enhance Language Access for Limited English Proficient Patients (Jan. '07)
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Study highlights language barriers faced in healthcare (LA Times, Mar. '08)
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Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Summary of State Law Requirements Addressing Language Needs in Reproductive Health Care Services (March '06)
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Summary of State Law Requirements Addressing Language Needs in Reproductive Health Care Services (March '06)
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Summary of State Law Requirements Addressing Language Needs in Reproductive Health Care Services (March 2006)
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Summary: Providing Language Interpretation Services in Health Care Settings (Apr. '05)
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Support Increased Access to Mental Health Services
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Supreme Court Dissent in Sandoval Case (April 2001)
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Supreme Court Opinion in Sandoval Case (April 2001)
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Survey for Advocates: Language Services in State/County/Local Health-Related Benefit Offices (Feb. '05)
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Survey for Agency Staff: Language Services in State/County/Local Health-Related Benefit Offices (Feb. '05)
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Survey from Alameda County on the State of Language Access in Hospitals (June '05)
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Survey: Language Services in State/County/Local Health-Related Benefit Offices
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Tennessee: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Testimony of NHeLP's Mara Youdelman Before the Congressional Asian Pacific American Caucus, July 22, 2003
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Texas: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Text of Regulations: New York State Requires Hospitals to Provide Language Assistance Services for LEP Patients (Sept. '06)
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The Impact of Medical Interpretation Method on Time and Errors (Feb. '08)
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The Legal Framework for Language Access in Healthcare Settings: Title VI and Beyond (Journal of General Internal Medicine, Nov. '07)
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The Legal Framework for Language Access in Healthcare Settings: Title VI and Beyond (Journal of General Internal Medicine, Nov. '07)
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The Provider's Guide to Quality & Culture, a new website from the Health Services and Resources Administration (June '02)
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Translators become lifelines at hospital (Dec '06)
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Unequal Access: Immigrants and U.S. Health Care (July '06)
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Utah: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Vermont: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Virginia: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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WA Requires Education on Multicultural Health for Health Professionals
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Washington, DC's Language Access Act - signed by the mayor 4/21/04
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Washington: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Webcast: Helping Patients And Caregivers Communicate: Language Access in U.S. Hospitals (Oct. '06)
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Weiss presentation - Availability of Multilingual Prescription Medication Information for Limited English Proficient Patients in New York City Pharmacies
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West Virginia: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Who, When, and How: The Current State of Race, Ethnicity, and Primary Language Data Collection in Hospitals (Commonwealth Fund Report, May '04)
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Wisconsin: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Wong Presentation: How to Obtain Services For Your LEP Clients
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Wyoming: Summary of State Law Requirements Addressing Language Needs in Health Care (March '08)
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Youdelman presentation: Language Services in the Pharmacy Setting
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“What Did the Doctor Say?:” Improving Health Literacy to Protect Patient Safety
